What does this mean?

[BikerGran]

I use a Photosuite 4 for handling my phots. Sometimes when I try to open a picture I get a dialogue box that says

Root.html,_RouteCall():Routing liquid not found

If I OK it, the picture opens as normal.

What all that about then?

[Syltiz]

This is a guess until someone who really knows comes along. I think there is some rendering or effect that is not being loaded as its not on your machine.

[Aladinsaneuk]

Internet Explorer script errors occur when launching or working in
Roxio PhotoSuite 4 Platinum.
CAUSE
This article applies to Roxio branded versions of PhotoSuite 4 only.
This may be caused by one of the following issues.
1. Windows user name contains invalid HTML characters.
2. An updated HTMLComponent file may be required.
3. Internet Explorer needs to be updated.
RESOLUTION
Section 1 - Windows user name contains invalid HTML characters.
PhotoSuite uses java scripting in many program functions. Characters
such as \ / : * ? " ' < > | are incompatible with the java commands
used by PhotoSuite resulting in error messages. If your Windows user
name does not contain any of these characters, proceed to Section 2.
If you have used any of these characters in your windows user name,
the only way to resolve this issue will be to create a new Windows
user name that does not contain these invalid characters. This can be
done from the Windows Control Panel, User Accounts menu. We recommend
the Windows user name contain letters and numbers only. Renaming your
current Windows user name will not correct this issue.
Section 2 - Installing an updated HTMLComponent file.
Delete the existing HTMLComponent file from the following folder.
C:\Program Files\Roxio\PhotoSuite 4\Resources
1. Double click My Computer.
2. Double click C drive.
3. Double click Program Files.
4. Double click Roxio.
5. Double click PhotoSuite 4.
6. Double click Resources.
7. Right click the HTMLComponent file and select Delete.
Step 2 - Download and install the updated HTMLComponent file.
1. Open your web browser and type ftp.mgisoft.com into the address
bar. Press Enter.
2. Double click on Download.
3. Double click on photo.
4. Double click on RoxioPS4.
5. Right click on HTMLComponent and choose Copy To Folder.
6. Double click My Computer.
7. Double click C drive.
3. Double click Program Files.
4. Double click Roxio.
5. Double click PhotoSuite 4.
6. Double click Resources.
7. Click OK.
Step 3 - Run PS_Clean.exe.
1. Double click My Computer.
2. Double click C drive.
3. Double click Program Files.
4. Double click Roxio.
5. Double click PhotoSuite 4.
6. Double click PS_Clean.exe.
7. Click YES when prompted to delete the contents of the temporary
folder.
Section 3 - Internet Explorer needs to be updated.
Install the latest version of Internet Explorer available from
Microsoft's web site.
http://www.microsoft.com/windows/ie/default.asp
If you already have the latest version installed, perform a reinstall
and choose "reinstall all components" when prompted.

[Syltiz]

Thats what I meant to say

[snapdragon]

lolol that looks just as time consuming as basic for the zx81 (or whatever the numbers and letters were )

and here was I thinking that these new compooters were clever



Corporal! My brain's full!

[Gio]

here was I thinking that these new compooters were clever

They are, its the user that causes the problem

[BikerGran]

Thanks Gio!


And thanks Aladin for that info, however I prolly won't do anything about it cos as I said - if I ok it the phot opens perfectly well! I just wanted to know what it meant, and i'm still puzzled because it looks like it ought to stop something happening and it doesn't.

However I won't worry about it.

[Gio]

Thanks Gio!

Thats ok

You're not the only one to get them

[Aladinsaneuk]

is all to do with something called script/java - and is a way of adding more function to the program

PITA that it is, I would do it - there are quite a few things that use jave and it is good to keep on top of such stuff

[BikerGran]

Ah well, next time it offers me a chance to update the java I'll do it instead of skipping it!