Debt management organisations

[D-Rider]

The mbna are a bunch of tossers though

Couldn't agree more. This time last year I had my wallet stolen and with just the information available from my driving license they handed out my PIN over the phone to the thieving scroat who promptly hit the card and my current account for £4,000

All the money returned to me very quickly (my bank chased MBNA for their losses and got them) but maybe that is why their interetst rates are so high

A note from the Police to me ....................Do not carry any form of identification with your cards.

Apologies for going off topic but just the sight of "MBNA" gets my blood boiling!

F9

How on earth did they manage that? My understanding was that bank/credit card staff don't have access to your PIN - if you can't remember it and request it from them, they generate a request for it to be posted out to your registered address.

If MBNA don't follow that basic procedure then I'm never going to go near them!

A note from the Police to me ....................Do not carry any form of identification with your cards.

Glad to see the police are also against the introduction of ID cards

[Samray]

Glad to see the police are also against the introduction of ID cards

[Falco9]

Hi Andy,

I won't bore you all with all the details of the theft, suffice to say it was very clever and apparently on the increase the Police informed me. In essence the thieves broke into my hotel room whilst I was on business up in Crieff. They took just my debit card, my MBNA card and my driving license leaving all my other cards and about £150 in cash in my wallet. There was no sign of a break in and I was on the 2nd floor so they didn't get in via the window.

Whilst I tried to figure out where I had either mislaid or dropped my cards (the "Golden 1/2hr" the Police call it) because I couldn't have been robbed could I? I still had a wallet full of cash and credit cards, the thieving scroat was away to Falkirk Post office to relieve me of my money. They rang MBNA whilst en-route

My bank couldn't believe that MBNA had handed out my PIN number so easily either. MBNA didn't even try to deny it. They openly admitted that they had done so and wouldn't even apologise for it. When I asked (ranted / screamed) as to how they had done this and to what" questions" they had actually put to the thief who was masquerading as me I was told they wouldn't reveal that information. I then asked why my personal security question had not been asked...but again they wouldn't reveal why this had not been done.

Within 48hrs they had credited my account with the £2,000 that had been taken and within a week my bank also credited the remaining £2,000. That was the last I ever heard from them, not an apology not even a whisper, their attitude just stank. I feel for Paddy as I can appreciate just what a bunch of to**ers they are

Personally I wouldn't touch MBNA with a barge pole and as I'm doing now I try to tell as many people I know to giver them a wide berth

The good news was that the Police actually caught the thieves (they came from Lincoln shire) They were able to track the thief through Falkirk on CCTV footage to the car. The last I heard they were being hauled up before the Sheriff in Stirling. The Police said it was a multi -million pound operation, and these two were just small cogs in a much bigger wheel

F9

[D-Rider]

The good news was that the Police actually caught the thieves (they came from Lincoln shire) They were able to track the thief through Falkirk on CCTV footage to the car. The last I heard they were being hauled up before the Sheriff in Stirling.

Ah .... wearing Lincoln Green were they I hear that from round those parts they can be quite cunning - though cctv is probably a sneaky device they are not used to back in Sherwood.