is your isp giving you what you pay for ?

If you're moments away from throwing your printer out of the window or re-arranging your desktop with a golf club, post your issues here.

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Falco9
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#61 Post by Falco9 » Fri Nov 06, 2009 1:32 pm

Firestarter wrote:
Falco9 wrote:
Firestarter wrote:Wireless router F9? What about connecting via cable into the router (if there is a network port on it?) and re-running the test?
Hi M8, It is a wired router, I took the ethernet cable that ran into the router and stuck it straight into the PC and voila! I do normally have another ethernet cable that runs back from the router straight to the PC so my desktop is not actually wireless

Sorry I'm not very techy on these subjects, so aplogies if I've missed the point

F9 :smt006
No mate, you've hit it dead-on. Connected via a wire to the router = not wireless. I'd have a look at your network card configuration and your router.

One thing I did find (although I didn't run a speed test on it) - when I put a Belkin router on (instead of the "modem"), my connectivity was rubbish. Took an age to open webpages, if it did at all. I was (eventually) directed to a tool by Tiscali customer non-services called Dr.Tcp. There's something called a maximum transmission unit, or MTU, which seemed to be the problem - the default is 1453, set mine to 1400 using this tool and voila! Sorted. The tool only works on XP though - no Vista. Might be worth a look
Well after loads of grief and a BT 3hr home visit we were no closer to figuring out what the problem was. That was until the Open Reach engineer plugged in her own laptop using her own modem and voila! nearly 3meg. So I've been down to PC world this morning and purchased a new modem / router and my speed has jumped from 0.45 to................

Image

Only problem now is that I face a £60 bill from Tiscali because the problem was my own and I've also signed up for Virgin cable because Tiscali did naf all about my problem for over a month. November is going to be an expensive month

It never rains eh?

F9 :smt006
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D-Rider
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#62 Post by D-Rider » Sat Nov 21, 2009 6:39 pm

D-Rider wrote:Image

I'm guessing this might not be quite right as there are something like 5 PCs using the connection at the moment - my guess is that's just what my PC is seeing.

Be interesting to try this when fewer of the family have their PCs on.

(BTW .... I've got the day off today - that's why I'm able to test my home connection)

Mind you 1.95Mbps is very good - so probably not an issue with multiple PCs on here.

Don't know why upload is so poor - I'm on cable not ASDL so I thought upload and download speeds were meant to be the same ???

EDIT: Just tried again to see how it varies:
Image
Mmmmm - just got a new router ......

Image

EDIT ... just tested again
Image

... this is the best result for me yet ... But:
  • 1) it just seems to vary hugely every time I test it
    2) the actual performance this evening has been very variable - sometimes fine, other times dog-slow
:smt017
Last edited by D-Rider on Tue Dec 01, 2009 12:46 am, edited 1 time in total.
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joecrx
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#63 Post by joecrx » Sun Nov 22, 2009 12:47 am

mines just the same
Image

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wavey
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#64 Post by wavey » Mon Nov 30, 2009 10:04 pm

This may be of interest to Hisnibbs and others living miles from anywhere

http://news.bbc.co.uk/1/hi/england/8386224.stm
Dave


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HisNibbs
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#65 Post by HisNibbs » Tue Dec 01, 2009 12:16 am

Thanks for the link......

So thats 2012 or become CEO of BT.
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Falco9
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#66 Post by Falco9 » Tue Dec 01, 2009 10:51 am

So goodbye Tiscali and hello Virginmedia and voila! I now have a superb connection

Image

Cost me more money of course and Tiscali offered to halve my monthly charges because I could only get 3.5meg max but I reckon at least with cable I'm future proof (ish)

F9 :smt006
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#67 Post by Nooj » Tue Jan 19, 2010 7:27 pm

Image

Don't know if I believe that, posting on here is slow and uploading to Photobucket is taking forever, I'm having to do it one picture at a time!
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#68 Post by Samray » Tue Jan 19, 2010 8:16 pm

Falco9 wrote:So goodbye Tiscali and hello Virginmedia and voila! I now have a superb connection
Goodbye to Tiscali fullstop ... haven't Talk Talk taken them over?
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Firestarter
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#69 Post by Firestarter » Wed Jan 20, 2010 8:27 am

Samray wrote:
Falco9 wrote:So goodbye Tiscali and hello Virginmedia and voila! I now have a superb connection
Goodbye to Tiscali fullstop ... haven't Talk Talk taken them over?
Yup, lots of emails and phone calls to welcome me as a TalkTalk customer, oh and by the way do you know we do this package, it's only £28/month...

To be fair though, they did write to me (after I'd had the phone-sales people on!) and say I'm paying more than their 8mb package but only receiving 2mb, so they're going to knock a quid off and crank the speed up. In about 8 years of Tiscali membership, that's the first time I've ever been upgraded without having to ask first.
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Kwackerz
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#70 Post by Kwackerz » Sun Mar 14, 2010 7:20 pm

Finally had enough of a fluctuating service from BT.

Had an annoying phonecall from talktalk asking if they could better my service as they only wanted to help people..
I'd just woken (or to be more precise woken up by their call) so was cranky, after asking whether they were signed up to the preference service was met by the reply of yes, but this wasnt a selling pitch.... so they could, even though it was a sales pitch...
Being cranky at the time i told the lad to remove my number from their list or i'd decapitate him were i ever to find 'Alex from talk talk' and hung up.

Got me thinking though and while suffering two disconnections on my BT supplied webphone whilst talking (or attempting to talk) to BT about the problems of my service, made the decision to switch to Talk talk in the hope that i do eventually find said little selling shit Alex so i could extract my revenge. (so far no luck btw) -virgin dont serve my area and sky can go fek themselves, expensive crap.

The guy from TT was helpful (obviously) but even pointed out they couldnt meet BTs crappy claims and wouldnt even try. quoted my line at 5 meg and with the options i required, 33 quid a month. frank, honest and admitted he didnt have talk talk at home as his missus works for virgin, gets paid more, and pays the phone bill, so they have virgin.

Anyhow, have chosen to migrate to talk talk.

New set up due soon, so i'll see how they perform!
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Firestarter
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#71 Post by Firestarter » Sun Mar 14, 2010 9:00 pm

well, thought I'd have a look after this "upgrade" from Talk Talk:

Image

Not bad I guees, 8mb connection supposedly.

Get a slightly worse result using the wireless connection, down to 4.5mb. Still a vast improvement over the previuos results though!
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Willopotomas
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#72 Post by Willopotomas » Sun Mar 14, 2010 9:12 pm

7.02Mb/s Down and 1.01Mb/s Up. Thats with o2 20mb service. Again it varies. When i first went for the 20mb, i was getting 10+Mb/s Down. Faultless service though.. Never have connection problems at all.. Not even when i moved house.. :smt003
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joecrx
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#73 Post by joecrx » Mon Mar 15, 2010 7:31 pm

1 meg upload is good ,

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Kwackerz
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#74 Post by Kwackerz » Tue Apr 06, 2010 10:29 am

Oh deary me, this bloody simple migration to talk talk is just dragging and hitting problems as it goes..
They now think itll be the 13th when they go live.. that's THINK... not definate.
What a crock of shite.
They think it was happening tomorrow until I phoned billing and told them i dont want their service, then they got their act together and decided it should be the 13th, phone and internet together.
God knows if it will be seamless... bets being taken.. so if im not about after tomorrow for a while its cos theyve fucked it up!

I think i'll file a complaint once the service is installed as the service talk talk have provided has been utterly utterly pathetic. Their customer services seem to be a collection of people simply placed in front of a computer with a phone and told to look in the help file if anyone asks for help or raises a problem.

What they failed to mention is the fact the customer service help file is in fact the user manual for a Breville toaster.
Complete bunch of cocks.

:smt019
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Aladinsaneuk
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#75 Post by Aladinsaneuk » Tue Apr 06, 2010 11:05 am

be glad

I am paying for BT Unlimited broad band

apparently I went over 100gb last month

so - cunts have restricted my line for 30 days

I have complained like a whining tosser, but it is in their fair use policy - so I have stated that I think iI am paying for a service that I am being denied - ie am paying for something i cannot get

bastards - has really slowed my torrent downloads - of work related media files


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