is your isp giving you what you pay for ?

If you're moments away from throwing your printer out of the window or re-arranging your desktop with a golf club, post your issues here.

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Samray
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#16 Post by Samray » Mon Oct 26, 2009 7:23 pm

I've been with Zen for a few years now Mango and rate them very highly.
Not the cheapest mebbe, but arguably the best.

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mangocrazy
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#17 Post by mangocrazy » Mon Oct 26, 2009 8:17 pm

Samray wrote:I've been with Zen for a few years now Mango and rate them very highly.
Not the cheapest mebbe, but arguably the best.
Cheers Samray - as I suspected...

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Falco9
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#18 Post by Falco9 » Mon Oct 26, 2009 8:23 pm

This thread couldn't have come at a more opportune moment. I've been battling with Tiscali's technical support (if you can call them that) for weeks now over my terrible broadband speed. It's been fine for the last couple of years but over the last month or two, it's dropped to this level and a lot lower. Tiscali cannot explain what has happened but it's probably my fault (although nothing has been changed or altered equipment or set up wise)

I've actally seen a 0.06 Mb/s speed recorded!!

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You can see why after weeks of getting nowhere, speaking to lots of different people who all ask me the same questions over and over, I've finally given in and today I've signed up with Virgin Media.

They cannot actually install though for another month!! So I've got this rubbish service to put up with for another four weeks

F9 :smt006
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joecrx
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#19 Post by joecrx » Mon Oct 26, 2009 8:44 pm

i think you and hisnibs should use royal mail to post i would be faster :smt005

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#20 Post by Torn » Mon Oct 26, 2009 9:07 pm

mangocrazy wrote:Hi Torn, I've been thinking of moving my ISP to Zen for a while now - they seem to get good write-ups in a lot of magazines and surveys. How has your experience been?

I started to worry about PlusNet after they got taken over by BT...
Hi Mate,

i have only been with them 1 month but service is very good, i was with sky before and had similar connection speed between 12am and 8 am but then things would slow down to similar speed to hisnibs :( for the rest of the day i find with Zen that no matter what time of the day i am getting the same speed (6-7mb)which is what i wanted.
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#21 Post by MartDude » Mon Oct 26, 2009 9:13 pm

Image

Image

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Viking
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#22 Post by Viking » Mon Oct 26, 2009 10:09 pm

I think I win:

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For those of you using ADSL, the 'A' stands for 'Asymmetric' - which means "not equal". They give you a higher download speed at the cost of a slow upload speed - which for home users is just fine. How many of us run a website from our house??
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#23 Post by D-Rider » Mon Oct 26, 2009 10:22 pm

Viking wrote:I think I win:



For those of you using ADSL, the 'A' stands for 'Asymmetric' - which means "not equal". They give you a higher download speed at the cost of a slow upload speed - which for home users is just fine. How many of us run a website from our house??
Quite ..... which is why I'm rather confused as to why my upload speed is so slow when I'm on cable - not ADSL.

:smt017

.... and, yes, you win for the moment but I'm about to install my connection speed accelerator application ..... I think they call it "photoshop"
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joecrx
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#24 Post by joecrx » Mon Oct 26, 2009 10:44 pm

:smt005

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Kwackerz
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#25 Post by Kwackerz » Tue Oct 27, 2009 1:27 pm

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BT Internet
Up to 8Mbps ...

My f*cking arse!
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FlyingKiwi
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#26 Post by FlyingKiwi » Tue Oct 27, 2009 3:19 pm

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Funnily enough I'm only on the "up to 1 meg" package. About £12 a month

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Last edited by FlyingKiwi on Wed Oct 28, 2009 8:55 am, edited 1 time in total.

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Samray
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#27 Post by Samray » Tue Oct 27, 2009 5:14 pm

Date 27/10/09 17:08:42
Speed Down 5179.31 Kbps ( 5.1 Mbps )
Speed Up 375.60 Kbps ( 0.4 Mbps )
Server speedtest1.thinkbroadband.com

I check it monthly and that's about average, doesn't vary a lot.

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#28 Post by D-Rider » Tue Oct 27, 2009 6:58 pm

Not sure about that for mine ......

Yesterday:
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Today:
Image

:smt017
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Kwackerz
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#29 Post by Kwackerz » Tue Oct 27, 2009 9:35 pm

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At least mine are consistently crap.

Spoke to India, they have logged it with UK Tech to be dealt with.

'I cannot test your speed, it is a very poor condition is it not'

'Yeah mate, thats why im phoning..its crap...'

''You have a very slow connection. I have better at home'

'If you tell me you live in a shanty on the edge of a major town in India, I will personally tear down the Telecom tower in London with my bare hands'

'No Sir, but I am not with BT at home'


:smt011 Im sure he was being sarcastic...
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Samray
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#30 Post by Samray » Tue Oct 27, 2009 9:40 pm

:smt005





Did you check what the other pooters in your house were up to? :smt002

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