problems using ftp

Message

lazarus · #1 Post by **lazarus** » Tue Aug 12, 2008 9:26 pm

been trying to use ftp to download a file from a contact and getting problems connecting. Have switched off firewalls and av and still cannot connect. Any ideas?

Aladinsaneuk · #2 Post by **Aladinsaneuk** » Tue Aug 12, 2008 10:53 pm

ftp software or via web browser?

and are you sure they have given you access to allow download....

lazarus · #3 Post by **lazarus** » Wed Aug 13, 2008 8:58 am

ftp software. I believe the guy concerned has given me access to download - he says so but since dont know him, I dont know whhether he knows what he is doing or not.

Aladinsaneuk · #4 Post by **Aladinsaneuk** » Wed Aug 13, 2008 9:10 am

ok, check the ftp software first on another site - that will tell you if the software is working....

if it is, then check the connection settings - it may be that you are trying to login to the ftp server as anonymous and you need to log in as a set person

Viking · #5 Post by **Viking** » Fri Aug 15, 2008 2:11 am

Has the site owner given you a username & password?

If not, then he'll need to do so before you can get the file. On the chance that you don't need a specific username, you can try the username of 'anonymous' (or 'ftp') and use your email address for the password.

What error messages are you getting from your FTP software?

lazarus · #6 Post by **lazarus** » Fri Aug 15, 2008 4:25 pm

Yes I had the username and p/w. The person concerned has nowq dumped the file onto a dvd and posted it so I'm no longer trying to log on. But as far as I remember it, the error message was saying that my system couldnt connect to his sytem ie we never got past first base.