major service + scott oiler fitted = £650

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herbacious · #1 Post by **herbacious** » Sat May 29, 2010 3:39 pm

Just got the new falco serviced - full service including fitting a scott oiler v system as well

came to £650 total inc vat

spark plugs
oil filter
workshop sundries
brake pads
air filter
oil
coolant
brake fluid
fuel injection set up
scott oiler

+ 6.5 hours labour

Mrs = not happy

Credit Card = smarting

seems like a lot to me, but then I suppose they did a lot

they are Aprillia main dealers though so I was expecting it to be more than the usual back of the industrial estate guys I normally use, its by far the most I have ever spent on a service..

take away the scottoiler and it still comes to about £550

what do you lot think?

mrapriliafalco · #2 Post by **mrapriliafalco** » Sat May 29, 2010 3:45 pm

I have been quoted 350 max for a major service,I would not have been happy with that bill mate

herbacious · #3 Post by **herbacious** » Sat May 29, 2010 3:48 pm

hmm from a main dealer tho?

yeah it does seem steep

£40 per hour for labour

mrapriliafalco · #4 Post by **mrapriliafalco** » Sat May 29, 2010 3:50 pm

Yes it was in East Grinstead http://www.apriliabikes.co.uk/
Used them before also.

herbacious · #5 Post by **herbacious** » Sat May 29, 2010 3:52 pm

miles away from me

I went to Moto Strada - I live literally around the corner

herbacious · #6 Post by **herbacious** » Sat May 29, 2010 3:54 pm

they did say that it looked like it had never really seen a spanner so everything was tight to work on..

man its hard finding decent places to get work done on bikes

#7 Post by **Kwackerz** » Sat May 29, 2010 5:19 pm

Does seem very steep. On the flip side, you've got a full dealer service under it's belt (you didnt have a service book did you?) so at least now it's out of warranty you can drop back to 'normal' garages (or doing it via the guys here on the forum)
The Aprilia specialist garage / dealership found no other ills that needed looking at after it's.. 8 or so years... of seemingly not seeing a spanner, so all's well.
One for experience I guess.

herbacious · #8 Post by **herbacious** » Sat May 29, 2010 5:34 pm

yep thats what im thinking

i wanted at least one proper dealer service

next time it will be back to the cheaper guys

everyone on the forum lives miles away from me so that's out of the question

anyone can recommend a good cheap bike mechanic in the shipley/bradford area tho I'm all ears

Aladinsaneuk · #9 Post by **Aladinsaneuk** » Sat May 29, 2010 5:37 pm

thats a fucking rip off

I would ask for a full bill breakdown - and no disrespect but you need the book times - the book says how long a job takes, irrespective of if it has been worked on before

and 40 quid an hour.... rip off

i would write to aprilia uk asking if this is normal as at that price you would not want to buy an aprilia as a ducati would be cheaper

fastasfcuk · #10 Post by **fastasfcuk** » Sat May 29, 2010 5:49 pm

to me that's a rip of,how much was the scott oiler,service parts.you've probabley paid over £350 in labour.in my trade main dealership servicing will cost you about £400 and they don't even take the wheels off.new legistlation introduced last year states that so long as oe spec parts are used you can take you bike or car to any garage to keep your warrenty valid.
as alad says ask for a break down.

herbacious · #11 Post by **herbacious** » Sat May 29, 2010 5:57 pm

labour was £260 (ex vat)

though they billed the fuel injection setup separately (£95 ex vat) which presumably is another lot of labour?

scott oiler was £80 ex vat

total was £556 ex vat

http://www.motostrada.co.uk/

some damn nice bikes in that showroom tho :)

Samray · #12 Post by **Samray** » Sat May 29, 2010 6:00 pm

herbacious wrote:they did say that it looked like it had never really seen a spanner so everything was tight to work on..

That sounds total blox to me.
Do they expect you to get it serviced first to make it easier for them to errm, service!

Aladinsaneuk · #13 Post by **Aladinsaneuk** » Sat May 29, 2010 6:48 pm

scottoiler is 75 from my local stealers including vat

i would strongly suggest a a recorded delivery letter to them, asking for a full breakdown of what work has been done, and also asking for the book times for this work

and that you expect a written reply inside 10 working days

and please do specify in your letter that you are VERY unhappy at what you have had to pay - and will be looking to persue this matter further with other interested parties

#14 Post by **Kwackerz** » Sat May 29, 2010 7:12 pm

It's ok, Ive figured it out!!

The Moto Strada workshop is fully equipped with the latest diagnostic equipment for servicing and repairs. Our servicing is second to none and the fact that we sell a range of top quality Italian bikes, meticulously prepared and serviced to high standards we really believe we are giving our customers 110%.

Hence why you got charged 110%

fastasfcuk · #15 Post by **fastasfcuk** » Sat May 29, 2010 7:16 pm

herbacious wrote:labour was £260 (ex vat)

though they billed the fuel injection setup separately (£95 ex vat) which presumably is another lot of labour?

scott oiler was £80 ex vat

total was £556 ex vat

http://www.motostrada.co.uk/

some damn nice bikes in that showroom tho :)

so you've paid £417.12 in labour charges.=£64 p/hour. again as alad say's start writing letters.