Green Flag Recovery

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T.C.
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Green Flag Recovery

#1 Post by T.C. » Thu Nov 12, 2015 10:17 am

I have been a member of Green Flag for a number of years. Breakdown insurance is one of those things you hope that you never have to use, and to be fair, in all the years I have had it, I have never had to use to whether it be ofor the bike or the car.

Well, last night, I broke my duck :smt009 I was coming back from Taunton and realised I needed some fuel quite urgently. I do not usually fill up in Motorway Services, but on this occasion knowing I stil had quite a way to go and I had to go out later today, I thought what the hell.

So pulled into Leigh Delamare, stopped at the pump, stuck in the nozzle and filled the tank. Click, tank filled, put the pump back on the cradle and the rhe realisation hit me, I had just pumped 50 litres of unleaded into my diesel tank :smt011 My own fault, and I cannot even think how I made such a stupid mistake, but hey ho, too ate to worry about it now.

Good thing was, I had not started the engine, so no petrol had been sucked into the engine or injectors.

So, on the phone to Green Flag who confirmed that my policy covered missfueling and they said that it was quite busy (It was 5.45 in the evening) but they would have someone to me as quickly as possible. Their policyis to be on scene within an hour, but the text I got from them suggested nearer 1 hour 30.

Anyway, long story short, within 20 minutes breakdown van on scene, very freindly and professional technician who had the tank drained and car running within 20 minutes or so and I was on my way. My cover also included 15 litres of diesel at no additional cost, although I did fill up properly just to make sure that any residual petrol was diluted.

So within 1 hour of missfueling and making the call, I was back on the road and the car never missed a beat.

So, to Green Flag I say thank you, very impressive, freindly, profesional and expedient service
It is better to arrive 30 seconds late in this world than 30 years early in the next

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D-Rider
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#2 Post by D-Rider » Thu Nov 12, 2015 10:36 am

I did the same thing once in my previous car .... still a bit baffled as I'd checked I was using the right pump and still put the wrong fuel in (I blame jet lag).
I had run the car as I only noticed by it running badly.

I was with RAC. All they would do was tow me to a garage (the next day) where I had to pay for it to be drained.
The towing was free but not the good service you experienced.
Sounds pretty good in this day and age.
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fatboy
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#3 Post by fatboy » Thu Nov 12, 2015 7:41 pm

Well that's a big thumbs up to green Flag !
To be honest it only takes seconds to end up with a tank of the wrong stuff,
Cleverly disguised as an adult !

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Aladinsaneuk
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#4 Post by Aladinsaneuk » Thu Nov 12, 2015 8:12 pm

I feel morally obliged to comment on a thread on one of my former sponsors


Let's face it, you wouldn't go to a nurse to get good advice on a problem with a Falco - you'd choose an Engineer or a mechanic...


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HisNibbs
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#5 Post by HisNibbs » Thu Nov 12, 2015 10:18 pm

I did that once thankfully at a local garage. Sorted it myself and the contaminated unleaded ran the lawn mower for quite a while.
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BikerGran
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#6 Post by BikerGran » Thu Nov 12, 2015 10:25 pm

RAC are not what they were! And well done Green Flag.


I've never (not quite!) made that particular mistake - probably because it would be difficult to put diesel in an unleaded car - but I believe my breakdown people, Britannia offer the same service.
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nicketynoo
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#7 Post by nicketynoo » Fri Nov 13, 2015 12:22 am

Did exactly the same a few years ago on the way back from the NEC bike show, had Dom with me and he still takes the piss to this day. I was with green flag through my bank account but unfortunately they didn't cover mis-fuelling and wanted to charge £200 to drain the tank. I found a business card behind the till for someone who carried this out for half the price. Needless to say I've got better breakdown cover now ! :smt009
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